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About our brand HUAYI
We are a professional photography backdrop manufacturer,We have our own photo studio and our professional team.
Our background is primarily targeted at newborns,children, adults,holidays,birthdays,weddings,etc.
Our designers can design a variety of backgrounds according to the needs of each customer.
If you need custom background please feel free to contact us.
Art Fabric (Default) (fine knitting,soft,0.3mm thickness,light weight ,non-glare) Art Fabric(Thin Vinyl) is the most saleable material, this material is light, little waterproof, slight diaphanous.Due to non-reflective, it is suitable for indoor use.There will be some creases when you open the parcel, It needs the csutomer to iron the backside to remove the wrinkle(not entire). most importantly,it’s cost-effective.
Different size has different proportion: REAL PRODUCT
Addit ional services,Please contact us
1.Add the top/bottom pocket or hole
2.Rolled sending backdrop
3.Can be customized to any size
4.Backdrop can be personalized pattern,add photos,modify the color/style
5.Drop shipping
6.Particularly expedited,Processed order within 24-48 hours and shipped.
F&Q
Q:What’s the difference between thin vinyl(art fabric) and polyester?
A: Thin vinyl material:Not waterproof;Can only be used for indoor photography;More for one-time use.Maximum seamless width of 300cm
(other stores:The maximum can be cut 180cm,bigger size background need to be spliced;) Polyester Material:Thicker ,Maximum seamless width of 300cm,Can be washed and ironed;Any folding, easy to carry,Economical price, Better quality!Can be used for both indoor and outdoor photography;Can be used and stored for a long time.For the polyester background,you can wash it or iron it to remove the creases,creases are easily removed. Q:How do I customize the background on sale? A:You can send the custom information and size to our customer service via Conversations or Order Messages. Our designers will design for you.
Q:How do I customize the background not on sale?
A:You can send the pictures or ideas and size you want to our customer service, and our designers will try to design a similar background for you.
Q:I have files can be printed directly, how to send to you? A:Please tell us the size you want.
The pixel of the picture is best more than 3000px * 3000px, or the resolution at least 300dpi,otherwise the print will be blurry. Q:How to customize the background? A:You can send the customize information according to the numbers on the picture here.
Our designer will make the rendering for you, then I will send you the rendering to confirm. Q:How long will it cost to send the background to me? A: We need 2-4 workdays to produce after you order.Usually need to send to the United States 12-20 working days, Europe, Asia, Oceania takes 15-30 working days. Africa, South America takes 25-60 working days. Note Brazil takes 40-90 days. If you are anxious to Get the package, please contact us to choose fast shipping
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
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United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.