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1. We support Drop shipping and Wholesale.
2. We can send you the product pictures after your payment.
3. We could mark the package as a GIFT and claim a lower price for you.
4. We usually sell our products without the retailing package, please note it before buying.
5. If you need the original package, please pay for the extra part for the package !!
Attention For Russian Friends:
1. Please fill in your full name including your first name, middle name and last name when making the payment.:)
2. Please fill in your correct address including your Apartment No., Street, City, Region and country.
Otherwise your package would probably be returned!
Dear friend,if you have any problems,pls feel free to contact us instead of opening the dispute or leaving a negative feedback.
If you have any question on the payment, please feel free to contact us.
Shipping will be arranged within 1-3days after payment.
Shipping way we accept as follows:
1. It will take about 5-7 working days by DHL UPS TNT FEDEX EMS.
2. It will take about 15-30 days by China Post Air Mail .
E-mail Trade manager and Skype: Grace-qiumiaochun1
we will reply you within 12 hours
1. If anything makes you unsatisfied or angry, please contact us directly before leaving Feedback.
We will do our best to solve the problem until you satisfy.
2. If you satisfy with the item, please leave a positive feedback (5stars) for us. It is very important for us. Thank you very much!
Because of the angle and light, the real object may be slightly different from the picture.
(Hope you can understand us)
Please don`t leave any negative or neutral feedback or open any dispute without communication, we believe our communication will solve the problem for you, and it won`t let you down. You know any negative or neutral or dispute will hurt both sides, and won`t let the problem really be solved.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.