1.Is the price include customs duty?
The price is not include customes duty.You may be charged customs duties and taxes, Buyers are responsible for custom taxes.
2.How much do you declare to customs?
Please contact us if you have any questions.
3. How to check whether the phone can work in your country?
Please visit this website to check it willmyphonework.net (Click here to check)
Please notice that Redmi Note 5 global version supports FDD-LTE B4 band network, but it is not written in the user guide please understand.
4.The phone have Google Play Store and support Multi-language?
5. May I get repair warranty?
Yes,can ,please find the details(Click here to check)
Set |
Package(Please click the link to learn more) |
|
Standard | Standard Package(Original Cellphone x 1 + Micro-usb Cable x 1+ Charger x 1+User Manual x 1) | |
Add Silicon case Film | Standard Package + Normal Glass Film x 1+Silicon Case x 1 | |
Add Mofi Flip Case Film | Standard Package + MOFI Flip Case x 1+Normal Glass Film x 1 | |
Add Silicon Case | Standard Package + Silicon Case x 1 | |
Add EU Charger | Standard Package + Original Xiaomi EU Charger x 1 |
Basic Information | Model | Xiaomi Redmi Note 5 |
Color
|
Black / Gold / Blue | |
OS | MIUI 9 | |
CPU | Snapdragon 636 Octa Core | |
GPU | Adreno 509 | |
SIM Card | 2 Micro-SIM Card(Nano SIM Card x 1 + Nano SIM Card x 1 or Nano SIM Card x 1 + TF Card x 1,when one SIM card is using 4G LTE, the other only for GSM. Only Support one1 SIM card use CDMA network at the same time.) | |
Google Play Store | Yes | |
Li-Polymer | 4000mAh(typ) / 3900mAh(min) | |
Memory Capacity | RAM | 3GB |
ROM |
32GB The actual available internal phone storage may differ depending on the software configuration of your phone. Storage can be checked in our antutu photos and it’s less than specification data. We can’t accept dispute for ROM / RAM data difference.
|
|
Micro SD | Support up to 128GB | |
Connectivity | Cellular and wireless | Supports4G(FDD LTE) 3G(WCDMA) and 2G(GSM) networks |
2G | GSM:B:2/3/8 | |
3G/4G |
3G: TD-SCDMA B34:2100/B39:1900 WCDMA 1/2/5/8
4G: FDD LTE B5:850 /B8:900 /B3:1800 /B1:2100 /B7:2600 /B4:1700 /B20:800;
TD LTE B38: 2600 / B40: 2300
|
|
Bluetooth | Yes | |
WLAN | Yes | |
FM Radio | No | |
GPS | Yes,built in, also support A-GPS | |
OTG | Yes(Need to buy OTG Cable) | |
Screen | Display | 5.99 Inch |
Resolution | 2160*1080 Pixels FHD | |
Multitouch | Yes | |
Pixel Density | 403 PPI | |
Camera | Front camera | 13.0MP |
Back camera | 12.0MP + 5.0MP | |
Multimedia | Audio format | MP3, WAV,etc |
Video format | 3GP, MP4, AVI,etc | |
Picture format | JPEG,GIF, BMP, PNG.etc | |
Sensors | G-sensor | Yes |
Electronic Compass | Yes | |
Light sensor | Yes | |
Package Contents | 1 x Cell phone | |
1 x Charger | ||
1 x Micro USB Cable | ||
1 x TPU Case | ||
1 x User Manual |
We will send the corrcet plug adapter for your country
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EU Plug Adapter (2 Pin Round Pin) Most Europe Countries,Most African Countries,Most Middle East Countries,South Korea,Chile,Paraguay,etc. |
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US Plug Adapter (2 Pin Flat Pin) United States,Canada,Most North and South American Countries,Japan,Philippines,Thailand,etc. |
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Australia/New Zealand (2 Pin Plug Adapter) Australia,New Zealand,Argentina |
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UK Plug Adapter (3 Pin Flat Pin) England,Ireland,Scotland,Hongkong,Pakistan,Singapore,Malaysia,Vietnam,etc. |
Buyer | Real customer reviews |
---|---|
Customer ![]() ![]() |
5 Dec 2018 07:23 Всё отлично, телефон купил маме на день рождения, уверен она будет в восторге! |
D***s ![]() ![]() |
23 Nov 2018 16:03 excelente |
Customer ![]() ![]() |
20 Nov 2018 01:36 Excellent product |
V***o ![]() ![]() |
16 Nov 2018 22:19 как всегда, всё нормально. быстро , аккуратно упаковано и всё работает |
A***u ![]() ![]() |
14 Nov 2018 22:46 Получила свой телефон за 16 дней в Республику Башкортостан. Отличный продавец!!! Не первый раз покупаем у него. Молодец! Сразу отправил посылку, общительный, приятный продавец!!! Телефон классный, шустрый) Рекомендую этот магазин. Самый классный продавец! В комплекте защитное стекло, силиконовый чехол идёт. Отдельно к нему заказала чехол для большей защиты) |
E***r ![]() ![]() |
14 Nov 2018 00:45 5 звёзд ставлю не продавцу!!! А самому Али!!!Возникла проблема с доставкой,похоже просто сп@здили на почте России.Продавец не при делах,при споре ссылался на арбитраж..и Али вернули деньги!Респект!!! |
J***r ![]() ![]() |
11 Nov 2018 11:50 El pedido llego super rápido, y en perfecto estado , ya pude actualizarlo a MIUI 10 y todo va de maravilla, bastante contento con la compra |
M***i ![]() ![]() |
10 Nov 2018 10:21 Посылку украли на почте, но деньги вернули. К продавцу никаких претензий не имею. Раньше заказывал у него похожие модели, все приходило быстро и товар был отличного качества. |
J***r ![]() ![]() |
8 Nov 2018 18:15 aunque tardó mucho en llegar , llegó muy bien |
V***s ![]() ![]() |
8 Nov 2018 01:44 Thanks! |
D***s ![]() ![]() |
6 Nov 2018 14:08 otimo smartphone |
A***o ![]() ![]() |
3 Nov 2018 03:12 Todo perfecto, recomiendo. |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.