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About Shipping :
1.Normal transportation time need 25 to 60 days.If your confirmation time is coming, you still not receive the goods, please don’t open the dispute, and please contact us! We will extend the delivery date for you .
2.If the order total price <5USD, the product is free shipping by ‘China Post Ordinary Small Packet Plus’ or other methods It can not be track after the parcel left China.
3.If you need the full tracking ,please choose the ‘China Post Registered Air Mail’ or ‘Aliexpress Standard Method’, and add the money for the tracking.
1*Hard PC Back Cover Case For Huawei
1.We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2.Payment must be made within 3 days of order.
3.If you can’t checkout after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
1.We guarantee to ship goods out within 3-5 days after payment confirmation except holiday.
2.We ship by China post,HKpost EMS,DHL,Fedex,according to your choice when placing orders .
3.If you didn’t receive the item after 60 days,please feel free to contact us.We will make all our effort to resolve the problem.
4.We are not responsible for delays causedby the customs,Import duties,taxes or other customscharges.
1.For wrongly-shipped items, Please contact us in 48 hours after delivery.We will arrange to deliver the correct items or return all your payment.
2.For defective or faulty products,please take photos or videos,we would resend or refund after confirmation.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important.We request that you contact us.
Immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.